3-Day Full Refund Guarantee
At Performance Acura North Mississauga, if you are not completely satisfied with your pre-owned purchase, you can return the vehicle and we will fully refund your payment, including your licensing fees!
There are a few reasonable CONDITIONS:
1. You must return your vehicle to Performance Acura North Mississauga within three days of delivery with no more than 300 kilometres driven (as stated on the bill of sale)
2. Your vehicle must be returned in the same condition with the exact same equipment in which it was delivered. Tires and all accessories must be the tires and accessories that you purchased with the pre-owned vehicle, and the pre-owned vehicle (including, among other things, the body and any components) should not have any scratches, dings, or damage that did not exist at the time you purchased the vehicle.
3. A refund cheque will be issued within five business days of the date of return.
4. If you traded-in your old vehicle against a new purchase, the trade-in may or may not be returned to you at our discretion, as we may have sold it to another customer. You will still be refunded the value we agreed upon with you on your bill of sale. However, if the trade-in is available and returned to you, you will need to have it certified and re-licensed at your own expense.
5. All returns and cancellations that required additional ACCESSORIES to be installed will result in a 25% cancellation fee (Example: rust proofing, paint, fabric, accessories, etc.).
There are a few reasonable EXCLUSIONS:
1. Specialty/sports cars do not qualify for a refund.
2. Negative equity deals being financed will not be eligible for a refund.
3. Our above-prime finance deals are not eligible for a refund.
Lastly, we reserve the right to refuse any pre-owned vehicle returns if we reasonably believe that our return policy is being abused.